Return & Refund Policy
Thank you for shopping at Nakshatra Kundli! We strive to provide you with the best astrology products to enhance your spiritual journey. Please read this policy carefully before making a purchase.
Non-Refundable Products:
Due to the nature of our astrology products, most of our items are non-refundable. Once an astrology Product is delivered, it cannot be refunded.
Refund Eligibility:
Refunds may be considered in exceptional cases such as:
- Defective or damaged products upon delivery.
- Inaccurate or incomplete astrology reports.
- Failure to deliver the ordered product or service within the specified timeframe.
Refund requests for eligible cases must be made within 3 days of receiving the product or service.
How to Request a Refund:
To request a refund for an eligible case, please contact our customer service team via:
- Phone: +91 95893 88907
- Email: nakshatrakundliofficial@gmail.com
Provide your order details, along with a clear explanation of the issue, and any supporting evidence such as photos or screenshots.
Refund Process:
Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow 2 business days for the refund to reflect in your account, depending on your payment provider.
Cancellation Policy:
Orders for astrology services or reports cannot be cancelled once they have been processed. For physical astrology products, you may request cancellation within 1 hours of placing the order, provided the item has not yet been shipped.
Contact Us:
If you have any questions or concerns regarding our Return & Refund Policy, please don’t hesitate to contact us:
- Phone: +91 95893 88907
- Email: nakshatrakundliofficial@gmail.com
Please note that this Return & Refund Policy is subject to change.